If your event is on the weekend, we usually setup between Wednesday and Friday. We will call you 1 to 3 days before your event with a window of time that we will arrive to setup your party equipment. You or your representative (18 or older) must be at your site when we arrive. The site must be cleared of obstacles before we arrive. The customer will be responsible for labor costs due to delays not caused by Sunshine Tent and Party personnel. Limited access sites- If Sunshine Tent and Party cannot unload there vehicles at the exact position that the tent or other party equipment is to be setup, or there are obstacles such as decks, stair cases, walls, fences, hills, etc. Sunshine considers this a limited access site. Limited access sites may require additional labor charges. Non standard setups-Non standard setups such as tents setup over decks, patios, driveways, rocky or loose soil areas, etc, may require additional labor charges. If we deem that either of the above conditions are present at your site and we have not been will be required. If you deem the additional labor charges are unsatisfactory we will return your deposit minus any expenses we incurred attempting to deliver this equipment. |