There are two types of equipment cancellation. Pre-load up cancellation of equipment the customer is
responsible for 50% of the rentals amount canceled. Post load up cancellation of equipment the customer is
responsible for 50% of the value of the equipment canceled plus any cost we incurred loading, unloading and
any costs we incurred attempting to delivering the equipment you have ordered. Load up of your ordered
equipment can occur as much as 7 day before your event date.
We consider downsizing a cancellation. In these cases the same cancellation polices apply except the
calculated amount is the difference between the ordered amount and the downsized amount.
Cancellation of labor and delivery service the customer is only responsible for the cost incurred attempting to fill
the order. This includes technical assistance delivery costs and consultation costs.